Online education is fast becoming a popular choice of student all over the world. Not only the students but also the professionals who are unable to leave their jobs to carry on their educational career are getting attracted to them. So, it is becoming more of a necessity to regulate the entire online distance learning providers to offer the student with the kind of security they get from on-campus courses.
|E-learning short courses (Photo credit: London College of Fashion short courses)|
Complaint lodging cell:
The recent changes and additions to the Higher Education Act of 1965 require the providers of online education to provide their students with the contact details of the relevant authority in the areas where the candidates reside with whim they can lodge their grievances. Even though most of the online education providers make sure that all the student complaints are listened to and necessary actions taken internally, there have been situations that could not be handled internally. It is for situations like this that the new regulations have been incorporated.
How to go about the process of filing a complaint?
The process requires you to take up the issue with the education providers by clearly stating the nature of the complaint. If it cannot be solved internally, then you will have to take it up with the concerned authority in your state or area of residence.
Earlier people thought that it was not safe to enroll in a course where everything would be conduct over the Internet. Any issues that arose would have to be only addressed to the internal authorities. But now, there is a way out. You can go to the local authorities listed in their prospectus to lodge a complaint in need be.
|Seal of the United States Department of Education (Photo credit: Wikipedia)|
The US Department of Education has made sure that all the institutes who are offering online education abide by the rule and provide their prospective candidates with the necessary information for lodging complaint in their respective areas of residence. It is being hoped that this step is going to help remove the fear that people had about the online degrees.